About
AbeBooks is an online marketplace based in the United States, offering a vast selection of new, used, rare, and out-of-print books from independent sellers. Its comprehensive product portfolio includes first editions, signed copies, textbooks, fine art, and collectibles. The platform provides monthly discounts and worldwide shipping to readers, operating under a Paid Proprietary license exclusively online. Users can also suggest and vote on new features. AbeBooks is active on social media, including Facebook and Twitter, and is known for its focus on used books and book buying.
User Reviews
25 reviews
Mixed
Pros
Access to rare books
Competitive pricing
Book condition often exceeds description
Long-term reliability for some users
Effective intervention in seller disputes
Cons
Inconsistent seller reliability
Poor customer support experience
Difficult returns and refunds
Misrepresented item descriptions
Fraudulent seller activity
Order fulfillment and shipping delays
Payment security concerns
Absence of seller ratings
Key Themes
Marketplace model impact
Book availability and variety
Pricing and value
Customer service quality
Order fulfillment and delivery
Product accuracy and misrepresentation
Refund and return policies