Aircall
About
Aircall is a cloud-based phone solution originating from France, designed to provide seamless communication and empower teams for efficient global collaboration. Its comprehensive product portfolio includes quick VoIP setup, easy CRM integrations, international numbers, call recording, SMS, call transfer, call queue, IVR, voice messages, and voice chat, all facilitating real-time team collaboration. Aircall operates on a paid, proprietary license and is accessible across multiple platforms including Mac, Windows, Linux, Online, Android, and iPhone, offering a robust telephony and telecommunications solution.
Company Relationships
5 relationships found
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External websiteUser Reviews
25 reviews
Positive
Pros
Customer support
Call quality
Ease of setup
CRM integrations
User experience
Remote work capabilities
Workflow efficiency
Scalability
Cons
Integration data gaps
SMS functionality limitations
High cost
Reporting and traceability
Call handling issues
Integration flexibility
Data formatting issues
Performance issues
Key Themes
CRM Integration
Call Quality
Ease of Use and Setup
Customer Support
Remote Work Capabilities
Scalability
Data Management