About
ASOS is a leading online fashion retailer based in the United Kingdom, offering a vast selection of products from over 850 brands, alongside its own exclusive label. The company provides customers with a daily dose of the freshest style, celebrity, and music news, enhancing the shopping experience. Operating as a proprietary, paid online platform, ASOS maintains a significant digital presence, including active profiles on Facebook and Twitter, solidifying its market position in the fashion industry.
Company Relationships
No parent companies, subsidiaries, or competitors have been identified for this company yet.
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User Reviews
30 reviews
Mixed
Pros
Fast delivery
Product quality
Streamlined initial returns
Helpful self-service resources
Extensive product selection
Inclusive sizing and styles
Eco-friendly practices
Authentic designer products
Cons
Customer service accessibility and responsiveness
Unhelpful customer support agents
Shipping and delivery failures
Complex and problematic refund process
Unfair return policy enforcement
Account closures
Inconsistent sizing
Allegations of fraud/scam
Key Themes
Customer Service Effectiveness
Shipping and Delivery Performance
Returns and Refund Reliability
Product Range and Inclusivity
Product Quality and Fit
Account Management and Policies
Trust and Financial Integrity