Beedoo

About

Beedoo is a smart tool designed to enhance communication and engagement for customer service and field teams. Its platform facilitates content publishing via a feed, allowing employees to stay informed, interact through comments and mentions, and create chat channels. Beedoo also promotes learning with content trails, incorporates gamification through a points and rewards system, and enables the creation of a comprehensive knowledge base featuring text and video on operational processes. The engagement management tool provides valuable statistical data and metrics reports, presented with visual elements like graphs and tables. Available in English, Spanish, and Portuguese, Beedoo offers a free trial and has garnered significant user approval, reflected in its 4.7 rating from 464 reviews.