Birdie

About

Birdie is a Feedback Analytics Platform designed to help product teams centralize customer feedback from multiple sources. The platform leverages AI to categorize and summarize feedback patterns and trends, enabling teams to combine qualitative and quantitative data for faster, more actionable insights. Birdie empowers users to prioritize initiatives based on customer needs, proactively preventing issues that could lead to churn. Its AI models automatically identify and quantify opportunities for improvement, and the solution further tracks the results of these prioritized efforts, measuring their direct influence on key metrics such as retention and revenue. Birdie has received a strong user rating of 4.4 based on 360 reviews, and a free trial of its services is available.