Bitcasa

About

Bitcasa was a proprietary, paid cloud storage and file sharing service based in the United States, known for offering "infinite storage seamlessly integrated into your desktop." Its product portfolio included features like encrypted backup, file storage, and file synchronization, available across Mac, Windows, Linux, Android, and Android Tablet platforms. Despite its ambitious offerings, the company faced significant challenges and negative user feedback, including reports of file degradation, loss of hundreds of gigabytes of user data during a critical drive migration, and a buggy system overhaul that required users to manually transfer files under a tight deadline. Users also criticized issues with offline access, altered file timestamps, and limited support for non-paid users. Positioned in the competitive cloud storage market, Bitcasa was often compared to services like Dropbox and Comodo Cloud, but its reliability issues severely impacted its market standing and user trust.