About

BotStar, founded in 2016, is a messaging platform headquartered in Singapore with offices in Melbourne, London, and Danang. It enables businesses to engage customers online through live chat and chatbots. The platform offers features such as a chatbot builder, visual flow design, natural language processing, custom widgets, and chatbot analytics. It integrates with Facebook Messenger and supports self-hosted chatbots. BonusQR, a system with features to incentivize customer loyalty, offers loyalty programs with reward visits, cashback rewards, point collection tiers with redeemable coupons, discounted loyalty pricing, competitions and advance sale of coupons. BonusQR has a rating of 4.3 based on 6.9K reviews and offers free, subscription, free trial and free version pricing models. Marc Maiffret is the Chief Technology Officer at BeyondTrust, a security and compliance management company. Maiffret joined BeyondTrust by way of their acquisition of e Eye Digital Security, which he co-founded in 1998 along with Firas Bushnaq. Maiffret created one of the first Vulnerability Management and Web Application Firewall products, which to date, have been deployed worldwide and won numerous product awards. Maiffret is credited with discovering some of the first major vulnerability discoveries in Microsoft software and leads Beyond Trust's Advanced Research Labs, responsible for identifying new trends in enterprise security for the benefit of the Beyond Trust product roadmap. Maiffret left e Eye for a three-year period, during which he served as Chief Security Architect at Fire Eye. He returned to e Eye in July 2010.

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User Reviews

15 reviews

Mixed
Pros
Intuitive visual editor
Multilingual chatbot support
Extensive template library
Content management system
CSV data import
CRM integrations
White-label platform
Scalable pricing plans

Cons
Company reliability issues
Lack of communication
Broken lifetime deal promises
Limited channel support
Missing live chat integration
Inadequate analytics
Cannot create/share templates
Missing platform integrations

Key Themes
Chatbot development
Platform usability
Company stability
Feature limitations
Integrations
Customer experience
Website Performance Score
Website Performance Score
Recent News


Company Details

Industry

Artificial intelligence


Founded

2016


Company Size

Unknown

Location

Country

Vietnam


Region

Singapore


City

Singapore