About

Brand24 is a trustworthy media monitoring service originating from Poland, designed to gather all publicly available mentions from a variety of channels, including social media, podcasts, blogs, and forums. Its comprehensive product portfolio focuses on features like Content Discovery, Customer Insights, Customer service, and general Media monitoring, offering analyses not typically found in low-end free tools. The service is available as a paid, proprietary solution across a wide array of platforms including Mac, Windows, Linux, Online, Android, iPhone, iPad, and as Software as a Service (SaaS). It is widely used for social media monitoring, online communities, social customer service, e-commerce, marketing, market research, public relations analytics, content marketing, online review management, and lead generation. Brand24 maintains an active presence on social media platforms like Facebook and Twitter.

Company Relationships

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User Reviews

35 reviews

Positive
Pros
Intuitive user interface
Real-time monitoring accuracy
Valuable data insights
Comprehensive mention tracking
Excellent customer support
Competitive pricing value
Efficient time savings
Customizable data filtering

Cons
Limited historical data access
High cost for small businesses
Poor mobile user experience
Search result relevance issues
Limited third-party integrations
Inaccurate reach tracking

Key Themes
Brand monitoring capabilities
User experience and interface
Customer support excellence
Data insights and analytics
Pricing and accessibility
Integration and data completeness
Website Performance Score
Website Performance Score
Recent News


Company Details

Industry

Social Media Monitoring


Founded

Not specified


Company Size

1-10 employees

Location

Country

Poland


Region

Poland


City

Poland