Call Center for Perfex CRM

About

Call Center for Perfex CRM, a module by Systematica.app originating from the United Arab Emirates, transforms Perfex CRM into a powerful, unified communication platform. This Paid, Proprietary Software as a Service (SaaS) solution, available online, is specifically designed for sales-crm and perfex-crm environments, offering structured call workflows, comprehensive logging, and actionable analytics. It consolidates telephony operations, empowering managers with visibility and helping teams stay on top of customer conversations. Key features include VoiP Calls, Task Time Tracking, Real-time collaboration, Customer Segmentation, Goal Tracking, Kanban Board, Dark Mode, support for multiple currencies, extensibility by plugins/extensions, and seamless integration with CRMs. Further enhancing productivity, it provides Recurring Tasks, Recurring Billing, Reminders, support for Markdown, Subtasks, Calendar View, and Team Collaboration. The module is privacy-focused, lightweight, supports themes and @mentions, allows users to suggest and vote on features, and notably ensures 'No Tracking'. It sharpens the edge of Perfex CRM by elevating inbound/outbound call management, making it an undoubtedly valuable evaluation for any team serious about optimizing their call operations within Perfex CRM.