Call Center Studio

https://callcenterstudio.com/

About

Call Center Studio, available at https://callcenterstudio.com/, is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers. This proprietary, paid online platform offers a comprehensive suite of features including No Coding Required, Dark Mode, Text to Speech, VoIP Calls, AI Chatbot, and is entirely cloud-based. Specializing in Call Center Management, Customer Support, and omnichannel Contact Center Software, the company provides advanced communication solutions and maintains an active presence on social media platforms like Facebook (https://www.facebook.com/CCS4CX) and Twitter (https://twitter.com/alternativeto).

Company Relationships

No parent companies, subsidiaries, or competitors have been identified for this company yet.

No relationships found in our database
User Reviews

20 reviews

Positive
Pros
Ease of use
Cloud-native architecture
Platform integration
High reliability
Comprehensive reporting
Agent performance monitoring
Unified call and chat
Value for money
Cons
UI/UX modernization needed
Occasional software glitches
Limited MFA configuration
Auto dialer feature limitations
Call transfer efficiency
Product maturity
Key Themes
Ease of use and administration
Cloud platform capabilities
Customer support experience
Reporting and analytics
User interface and design
Product feature development
System stability and performance
Website Performance Score
Website Performance Score
Recent News
Company Details

Industry

Contact Center Software

Founded

Not specified

Company Size

Not specified

Location

Country

Not specified

Region

Not specified

City

Not specified