Callbell

https://www.callbell.eu/en/

About

Callbell is an Italian-originated customer communication and analytics platform that simplifies how businesses manage conversations across popular messaging apps including WhatsApp, Facebook Messenger, Instagram, and Telegram. It stands out by integrating directly with these existing platforms, offering an intuitive, app-like experience with robust collaborative features. Its comprehensive product portfolio encompasses live support chat, website widgets, Facebook integration, customer analytics, social media analytics, and customer enrichment, delivered as a Software as a Service (SaaS) solution with mobile apps for iPhone and Android. Operating under a Paid, Proprietary license, Callbell is recognized for its ease of setup and strong customer support. Details regarding its revenue, leadership, founding year, employee count, and specific market competitors are not available in the provided information.

Company Relationships

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User Reviews

12 reviews

Mixed
Pros
Easy multi-channel integration
User-friendly interface
Responsive customer support
Efficient team collaboration
Centralized communication management
Free basic functionality
Quick setup process
Reliable cloud performance
Cons
WhatsApp message latency
WhatsApp message delivery failures
Duplicate messages on new contacts
WhatsApp contact synchronization issues
Missing WhatsApp features
Key Themes
Multi-channel communication integration
User experience and ease of use
Customer and technical support
WhatsApp integration reliability
Team communication and collaboration
Centralized client interaction
Website Performance Score
Website Performance Score
Recent News
Company Details

Industry

Customer Service Software

Founded

Not specified

Company Size

Not specified

Location

Country

Italy

Region

Not specified

City

Not specified