About

Callvu specializes in AI-embedded, effortless digital experiences for customer service, enabling businesses to build easy-to-use digital experiences that automate customer service and create seamless self-serve and agent-led interactions. Operating as an Online Software as a Service (SaaS) platform, its core offerings include Workflow Automation and tools for users to suggest and vote on features. The platform is praised for its ease of use, allowing users to build applications without needing to write any code, leading to 100% automation for customer service teams. Callvu operates on a Freemium and Proprietary license model, positioning itself within the Customer Engagement industry.

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User Reviews

15 reviews

Positive
Pros
User-friendly interface
Reliable performance
Advanced feature set
Streamlined workflows
Agent collaboration tools
Cost reduction
Enhanced customer satisfaction
Security & compliance

Cons
Limited advanced customization
Steep learning curve
CRM integration challenges
High pricing
Complexity for non-technical users

Key Themes
Customer service optimization
Digital engagement
Operational efficiency
Cost reduction
Platform usability
Integration capabilities
Website Performance Score
Website Performance Score
Recent News


Company Details

Industry

Customer Engagement


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Location

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