About

Canny, an online, proprietary, and paid platform originating from the United States, provides a simple yet comprehensive solution for teams to collect and manage user feedback, thereby informing product development. Its core product portfolio includes robust features for feedback collection, idea management, and allowing users to suggest and vote on features, all enhanced by embeddable widgets. Operating in the product management, customer support, and feedback tool industry, Canny competes with numerous alternatives such as Upvoicy, FeatureHunter, and UserVoice. While specific financial details, leadership, founding year, and employee count are not provided, Canny maintains a social media presence, including on Facebook, and is recognized as a significant player in the feedback capture and customer satisfaction market.

Company Relationships

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User Reviews

25 reviews

Positive
Pros
Easy setup, intuitive UI
Centralized feedback management
Public roadmap, changelog
Reduced support inquiries
Data-driven prioritization
Seamless third-party integrations
Responsive customer support
Fosters user community

Cons
Pricing concerns
Basic reporting features
Mobile experience gaps
Duplicate feedback management
Limited filtering options
Voter customer identification
Data lock-in concerns
Public roadmap risks

Key Themes
Customer feedback collection
Product roadmap management
User engagement and transparency
Prioritization and analytics
Ease of use and integration
Pricing and feature limitations
Mobile experience
Website Performance Score
Website Performance Score
Recent News


Company Details

Industry

Product Management Software


Founded

Not specified


Company Size

Not specified

Location

Country

United States


Region

Not specified


City

Not specified