About
ChatNode is a no-code AI assistant, accessible online as a Software as a Service (SaaS) platform, designed to provide round-the-clock customer support. It leverages website data and integrates seamlessly with tools like Intercom and Slack to reduce wait times and enhance customer satisfaction, thereby empowering teams to focus on high-impact tasks. This AI Chatbot and Live Support Chat solution offers AI Chat and AI Assistant capabilities, requiring no coding. It is available under a Freemium, Proprietary license. Its core offerings are in AI customer service and support.
Company Relationships
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User Reviews
15 reviews
Mixed
Pros
Ease of use
Extensive customization
Multi-LLM support
Flexible data training
Multilingual responses
Integration capabilities
Responsive support
Lead capture analytics
Cons
Pricing structure concerns
Unreliable terms/pricing
Unfulfilled past promises
Limited bulk URL import
Reduced PDF upload limit
Lack of EPUB support
Performance compared to competitors
Key Themes
AI Chatbot functionality
Ease of use and setup
Pricing and value perception
Platform reliability and trust
Data training flexibility
Integration and customization