Chatra

https://chatra.io/?enroll=&partnerId=rGwBhd2fWyiYWv7jz

About

Chatra is a live chat software that captures complete chat history, including unsent messages. It supports group conversations, reply editing, agent typing insights, proactive triggers, intelligent chat routing, multi-device access, and encrypted chats across unlimited sites. Founded in the United States, Chatra offers a freemium, proprietary license and is accessible on Mac, Windows, Online, Android, iPhone, Android Tablet, and iPad platforms. Key features include customer service, live push notifications, and a platform for suggesting and voting on features. The software allows users to see what clients write before they hit send, correct typos after sending replies, and add colleagues to conversations. Conversations are encrypted, and the platform provides apps for Windows, Mac, iOS, and Android. Chatra aims to deliver happiness in real-time by collecting feedback and offering a user-friendly experience.

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User Reviews

35 reviews

Positive
Pros
Easy setup & installation
Mobile app accessibility
Excellent customer support
Customization & automation
Increased sales conversion
Visitor tracking & insights
User-friendly interface
Aesthetic design
Cons
Limited integrations
Performance & connection issues
Cost for multiple agents
Limited mobile app features
Basic reporting features
Missing ticketing system
Free plan limitations
Key Themes
Customer engagement & sales conversion
Ease of setup & use
Mobile & desktop accessibility
Customization & automation features
Customer support experience
Integration limitations
Pricing & plan features
Website Performance Score
Website Performance Score
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Company Details

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Founded

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Company Size

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Location

Country

United States

Region

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City

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