Churn360

About

Churn360 is an AI-driven customer success platform designed to help SaaS businesses retain customers and increase their lifetime value. It consolidates data from various SaaS products like CRM, Helpdesk, and Billing software into a single, user-friendly dashboard for customer success managers. The platform offers features such as playbook automation, customer onboarding, customer journey mapping, tracking, and surveys to enhance product understanding and effective usage, thereby building trust and improving customer retention. Churn360 has a strong user satisfaction, evidenced by a 4.5 rating from 3K reviews, and offers both a free trial and a free version.