CitSmart

https://citsmart.com.br/

About

CitSmart ITSM is a multiplatform, free IT Service Desk and Service Management solution integrating several tools based on ITIL processes. It offers features like customer service and incident management. The platform is available on Mac, Windows, Linux, Android, iPhone, and Android Tablet. It is a paid, proprietary software.

Company Relationships

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User Reviews

8 reviews

Positive
Pros
Intuitive user interface
Customization flexibility
System reliability
Reporting and dashboards
Efficiency and robustness
ITSM specific features
Responsive performance
Customer service quality
Cons
Feature discoverability
Licensing complexity
ITIL knowledge requirement
Application stability issues
Interface optimization
Key Themes
User experience
System reliability and performance
Feature set and customization
IT Service Management capabilities
Onboarding and learning curve
Website Performance Score
Website Performance Score
Recent News
Company Details

Industry

IT Service Management

Founded

Not specified

Company Size

N/A

Location

Country

Brazil

Region

N/A

City

N/A