About

CiviCRM is an open-source Constituent Relationship Management (CRM) system, originating from the United States and specifically designed for the Civic Sector and non-profit organizations. Founded as a free and open-source solution, it offers both free and subscription pricing models, including a free trial and a free version. The platform provides a comprehensive suite of tools for online and offline fundraising, grant tracking, event planning, donor and member management, advocacy campaigns, case management, communications, and bulk email. Its extensive product portfolio includes customizable options, membership management, donations, event management, campaign management, and robust reporting capabilities, with users able to suggest and vote on new features. CiviCRM uniquely supports unlimited users and contacts, centralizing all data and contact information, and streamlines data management with its Form Builder and Search Kit. Available as an Online, Self-Hosted, or Software as a Service (SaaS) solution, it integrates seamlessly with Drupal, Joomla, and WordPress. The system is highly regarded, holding a 4.4 rating based on 41 reviews, and is positioned as a key tool for sales, online petitions, and general non-profit operations.

Company Relationships
5 relationships found
Internal
In our database
External
External website
User Reviews

10 reviews

Mixed
Pros
Cost-effective scalability
High customizability
Active community support
Rich feature set
Centralized data management
Powerful reporting tools
Website integration
Non-profit suitability

Cons
Complex implementation
Steep learning curve
Outdated user interface
Lack of live support
Resource-intensive hosting
Requires expert assistance
Limited automation features
Poor mobile experience

Key Themes
Customization and Flexibility
Implementation Complexity
User Interface and Experience
Cost-effectiveness
Community Support
Core CRM Functionality
Scalability and Performance
Website Performance Score
Website Performance Score
Recent News


Company Details

Industry

Non-profit CRM Software


Founded

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Company Size

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Location

Country

United States


Region

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City

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