Cresta

About

Cresta is an enterprise-grade generative AI platform specifically designed for contact centers. It leverages a company's personal data to train human-centric AI agents, enabling them to resolve complex customer issues, cut costs, and ensure quality, all while adhering to compliance protocols to regulate behavior and protect against attacks. The platform has garnered positive feedback, evidenced by a strong user rating of 4.6 based on 19 reviews, and offers a free trial for prospective users.