Customer Happiness Index
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About
Customer Happiness Index is a cloud-based predictive analytics platform designed to help businesses in the telecommunications, banking, and retail sectors forecast customer satisfaction by analyzing Net Promoter Score (NPS). Its core functionalities include data normalization to standardize information across various sources and robust encryption for sensitive data elements. The platform has garnered a strong reputation, evidenced by its 4.4 rating from 360 reviews, and offers both a free trial and a free version for users.
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