About

Dovetail is an Australian software company, founded in 2017, headquartered in Sydney. It provides a cloud-based customer knowledge platform designed to assist product, design, and development teams with user research and collaboration. The platform enables users to create tags for transcription analysis, coding interpretation of interviews, survey responses, and feedback, ultimately generating summarized insights from their research. Key features include usability testing, file sharing, pattern recognition, full-text search, tagging, graphical reporting, and analytics. Dovetail operates on a Free and Subscription pricing model, offering both a free trial and a free version. As a private company, it has garnered a strong reputation, reflected by a 4.6 rating from 97 reviews on GetApp.