Heap

About

Heap is a digital insights platform that enables digital experience teams to improve customer experiences by pinpointing exactly where users are struggling and quickly make improvements to ensure an intuitive, enjoyable user experience. Rather than relying purely on gut instinct, teams can leverage digital engagement data to test hypotheses and answer questions as they arise. The platform offers a free version and a free trial, with a pricing model that includes both free and subscription options. It has received a strong rating of 4.7 based on 42 reviews.