About

Lucidworks, founded in 2007 and headquartered in San Francisco, California, is a SaaS software company specializing in enterprise commerce, customer service, and workplace search applications. The company is notable for being among the first to integrate LLMs and machine learning with search, deploying its first LLM in 2018 and deep learning recommenders as early as 2019. Its flagship product, Lucidworks Fusion, is a cloud-based data discovery platform that helps enterprises perform cognitive search and generate personalized insights and proactive recommendations, featuring authentication, visual usage analytics, data clustering, customizable dashboards, and A/B testing. Lucidworks also publishes an annual 'State of Generative AI in Global Business' benchmark report, widely regarded as an authoritative overview of trends in enterprise AI adoption and deployment. With an anticipated revenue of US$75 million by August 2025, Lucidworks offers a free trial for its solutions and has received a strong 4.7 rating from 464 reviews on GetApp.