MaestroQA

About

MaestroQA is a QA software designed to improve customer experience in call centers. It offers built-in quality analysis and agent coaching tools. The software helps eliminate manual QA tasks through features like automated screen capture, scoring, and interaction analysis. MaestroQA identifies knowledge gaps among customer service teams and highlights CX improvement opportunities. It integrates with existing helpdesk, LMS, and other third-party systems. MaestroQA offers a free version, a free trial, and a subscription-based pricing model. It has a rating of 5.0 based on 2 reviews.