Mateo

About

Mateo (also known as Hellomateo) is a customer communication platform designed to facilitate personalized, automated, and scalable messaging experiences for business-to-consumer (B2C) companies. The platform consolidates communication across multiple channels, including WhatsApp, SMS, email, Facebook Messenger, Instagram, and postal mail, into a GDPR-compliant inbox. Targeted primarily at small and medium-sized businesses, eCommerce brands, retail chains, and service providers, Mateo enables teams to engage with customers intelligently and efficiently across their entire journey. It has received a strong user rating of 4.5 based on 3.3K reviews.