Predictive UC Analytics

About

Predictive UC Analytics is a call accounting and predictive analytics software solution designed to help businesses gain insights into multiple communication sources, including voice calls, contact center applications, emails, and collaboration tools. Its statistical analysis functionality enables staff to generate visual reports for call durations, hold times, talk times, wait times, and call transfer volumes. The software has a strong user rating of 4.7 based on 123 reviews, and both a free trial and a free version are available for users.