ReturnZap

About

ReturnZap is a leading e-commerce software provider specializing in returns management. Its advanced app offers comprehensive features including automated or manual approval workflows, flexible refund and exchange options, and detailed analytics and reporting. Merchants can efficiently manage returns by charging shipping and restocking fees, automating refunds based on tracking, and offering replacements for size, color, or different products directly through the portal. A key offering is its robust store credit functionality, designed to help merchants retain revenue by avoiding direct refunds. The product is highly regarded, boasting a 4.4-star rating from 806 reviews, and is accessible with both a free trial and a free version available.