Unwrap

About

Unwrap is a customer intelligence platform designed to consolidate unstructured feedback from various channels into a single, user-friendly platform. Leveraging advanced natural language processing (NLP), it meticulously analyzes and organizes qualitative feedback, automatically tagging and clustering themes to reveal key insights. This process effectively surfaces patterns and emerging trends, empowering product and CX teams with a profound understanding of customer needs, thereby enabling swift and confident decision-making in shaping customer-driven roadmaps. The platform is well-regarded, holding a 4.4-star rating from 358 reviews, and offers both a free trial and a free version to users.