QEval

About

QEval, developed by Etech, is an intelligent and customizable contact center quality monitoring solution and agent performance management tool designed to provide users with greater insight and visibility into their programs. It offers a suite of real-time reports and training notifications, moving beyond traditional 'checking a box' methods to help achieve a consistent and effortless customer experience. QEval is available with a Free and Subscription pricing model, including both a free trial and a free version. It currently holds a user rating of 3.5 based on 20 reviews.