Presence is a customer experience institute that provides a range of services and solutions to help companies measure and improve their customer experience. They offer a combination of methodologies and tools to assess and enhance customer experience across various touchpoints, including mystery shopping, review benchmarking, customer feedback, team feedback, and operational audits. With nearly 50 years of expertise, Presence works with numerous clients across different sectors and countries to deliver exceptional customer experiences.
Customer Experience Management
paris, île-de-france, france
1986
10001
GEO Score
Your score reflects how likely GenAI models are to trust this web service and mention it in responses to relevant prompts.
Your Score
6.0
Median: 0.00
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Score Components
The overall score is a composite metric that summarizes the content quality across all evaluated dimensions.
Overall Score
6.0
0.0
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The content flows well from one idea to the next. It should not be a heap of related information, but rather should have continuity between paragraphs.
Fluency
8.0
0.0
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The content includes keywords that are likely to appear in LLM prompts.
Keywords
9.0
0.0
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For the content to be authoritative, it must consistently demonstrate persuasion, credibility, evidence based claims.
Authority
7.0
0.0
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The content references credible sources, studies, or expert opinions to back up its claims.
Citations
0.0
0.0
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The writing is simple and can be easily understood.
Simplicity
7.0
0.0
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The content includes quantitative statistics instead of qualitative discussion, wherever possible.
Statistics
3.0
0.0
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There is the inclusion of technical terms and uncommon words within the text rather than generic words and phraseology.
Technicality
8.0
0.0
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